Meet the Staff & Audit Team

Disabled Students Allowances Quality Assurance Group (DSA-QAG) employs a team of five key staff members in Glasgow, who carry out the work of DSA-QAG, auditing over 200 assessment centres, outreach centres and Assistive Technology Service (ATS) providers, and developing new projects to help meet our aims as an organisation.

In addition, we have a team of 15 regional auditors with our third party audit organisation, BDO who we have recruited to work in partnership with.

 

Central Administration Unit (CAU) Staff Profiles: 

Chief Executive Officer

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Karen Docherty took up post as Project & Quality Assurance Manager for the company in August 2006 and was promoted to Chief Executive in September 2009.

Karen has been the driving force behind building DSA QAG to the reputation and status the organisation holds within the DSA sector, with the various funding bodies and the Department for Business Innovation & Skills.

Karen has a wealth of knowledge and has worked for the Student Loans Company (12 years) and Department for Education and Skills (4 years) and closely with HEIs and Local Authorities for almost sixteen years including knowledge of DSA funding and processes. In addition she has over 25 years of experience in auditing and quality assuring systems, reviewing and implementing business processes and procedures in both the private and public sector.     

Operation Manager

 

 We are currently recruiting for this position. 

 QA & Audit Officer

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Robyn Mullen took up the post of part time Administration Support Officer in November 2011 and was promoted to full time in January 2012. Robyn was promoted to Trainee QA & Audit Officer in September 2012. Following a successful training period, Robyn was promoted to QA & Audit Officer in July 2013.

Since leaving university in 2010, Robyn has administration and customer service experience in private organisations. As part of Robyn's traineeship, she will be undertaking audit and quality assurance qualifications sponsored by the organisation.

Administration Support Officer

Gemma

Gemma took up the post of Administration Support Officer in September 2014.

Gemma has vast experience of working in similar roles, one of which was with Response Handling, SFE third party contact centre overflow team, with knowledge of student finance and the disabled student allowance processes.

Finance Officer (Part-Time)

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 Jennifer Hamilton attends to DSA QAGs financial accounting, ensuring that the charities accounting is in order for each financial year.

 

 Please find below our regional audit team.

 

Aiste Ramanauskaite

Cari Beard

Gavin Fernandes

Jordan Messer

 

Aiste Ramanauskaite

Auditor

Cari Beard

Auditor

Gavin Fernandes

Auditor

Jordan Messer

Auditor

 Henry Ogakwu

 James Thompson for website

Louis Carr 

 Mark Sercombe for website 2

Henry Ogakwu

Auditor

James Thompson

Auditor

Louis Carr

Auditor 

Mark Sercombe

Auditor

 Michael Fry

 Mike Anderson

Natalie Jackson for website 

 Pilar Otero Tourino for website

Michael Fry

Auditor 

Mike Anderson

Auditor 

Natalie Jackson

Auditor 

Pilar Tourino

Auditor 

 Richard Myers

 Rosie Peat for website

Ryan Pring

 

 Richard Myers

Auditor

Rosie Peat

Auditor 

Ryan Pring

Auditor