Chief Executive Officer
Karen Docherty

Karen Docherty took up post as Project & Quality Assurance Manager for the company in August 2006 and was promoted to Chief Executive in September 2009.

Karen has been the driving force behind building DSA QAG to the reputation and status the organisation holds within the DSA sector, with the various funding bodies and the Department for Education. With overall responsibility for the registration and quality assurance of over 800 organisations.

Karen has a wealth of knowledge and has worked for the Student Loans Company (12 years) and Department for Education and Skills (4 years) and closely with HEIs and Local Authorities for almost sixteen years including knowledge of DSA funding and processes. In addition she has over 25 years of experience in auditing and quality assuring systems, reviewing and implementing business processes and procedures in both the private and public sector.

Operations Manager
Jim Kersse

Jim Kersse joined DSA-QAG as the Field Auditor in August 2015 and after a successful period with QAG takes on the role of Operations Manager in February 2016.

Jim has many years working in an operational role within the private and public sector (Scottish Ambulance Service) in process improvements, managed Information Security Management Systems and has extensive experience of stakeholder management bringing his invaluable experience to the DSA-QAG and the DSA sector.

Compliance Officer - Internal/ExternalStuart Allan

Stuart Allan re-joined DSA-QAG in October 2018, having previously formed part of the NMH compliance team. He will be the dedicated compliance officer for a portfolio of both assessment centres and ATSPs .

In addition to his time with DSA-QAG, Stuart has provided an internal audit function for a number of organisations.

Compliance Officer - Internal/ExternalStuart Moir

Stuart Moir took up the post of Compliance Officer – Internal/External in October 2018 and will be the dedicated compliance officer for a portfolio of both assessment centres and ATSPs .

Stuart has previously worked in the retail sector, managing compliance and processes in a variety of roles.

Compliance Officer - ExternalPhilip Durkin
Senior Compliance Officer - NMH
John Scolaro


John Scolaro took up the post of Compliance Officer - NMH Internal/External and joins the NMH team following the introduction of NMH Providers in January 2017. John performs a dual role conducting both internal and onsite audits.

John brings a European flavour to our team in Glasgow having recently moved from Malta to the UK. John brings his experience of working in a compliance and risk management background and introducing risk management procedures.

Compliance Officer - NMH - Internal/External
Gavin Lawlor

Gavin Lawlor took up the post of Compliance Officer - Internal in November 2017.

Gavin has 8 years experience in the public sector, working as a civil servant for HMRC as an enforcement and compliance officer and has a broad range of experience from working in various public services.
Compliance Officer - NMH - ExternalKeith Miller
Keith Miller took up the post of Compliance Officer – External in February 2017 and performs onsite audits.

Keith has over thirty years’ experience of multi-site management with some of the country’s largest retailers. As an area manager and later as operations manager, compliance was at the heart of his role.
Keith has also managed an accredited training centre for City & Guilds and is acquainted with the audit processes involved in maintaining Registration with awarding bodies.
Compliance Officer - NMH - InternalCheryl Dalziell
Trainee Compliance Officer - NMH - InternalMegan Young
Megan Young took up the post of Trainee Compliance Officer in May 2018, she is a recent graduate from Glasgow Caledonian University.
QA Executive OfficerDavid McNulty

David McNulty joined DSA-QAG in April 2018 as a Quality Assurance Executive Officer and his main responsibility will be carrying out QA of Needs Assessment Reports as part of the audit process for Needs Assessment Centres.

David has working in the DSA sector a number of years, including working at SFE and working at an assessment centre in the QA role.