Wyvern Business Systems Ltd

10 reviews

Wyvern House
Netherwood Road

  • Contact Name: David Atkinson
  • Telephone: 01432 271 233
  • Delivery of equipment (including set-up & overview) within 10 working days of contacting the supplier100%
  • National Average99%
  • Quotations supplied to assessors within 24hours95%
  • National Average94%

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C Sambrook (Ref: 3321)
Very good service with great upgrade options. Staff friendly and helpful, and easy online ordering. Tried a couple of other suppliers before choosing this one, as they were more helpful and better priced for Mac upgrade options etc. Highly recommend.
Chris Ford (Ref: 2982)
Not sure they are used to dealing with people who are inquisitive about services and aware of situations. Being a mature student, I had a number of questions about this, it took a long time to get the answers and some I had to query as they were incorrect. I am now trying to address a mistake they made, and they refuse to deal with it and refuse to allow me to exercise my statutory rights to work around the error that they have made. I am still trying to resolve my concern nearly 2wks later and it is looking like it will have to be escalated, for something that is on reflection basic and simple for them.
Michael (Ref: 1136)
I will start by saying the equipment delivery was fairly quick though the time slot was changed which messed up my whole day as I gave up other commitment just to discover I had to wait like another 3&half hours. The technical support is so awful. I've got problem with my laptop not charging and rang them 2 to 3 times everyday for a week, all I get is someone from the team will call me which they never call. We should choose very carefully who to supply our equipment.
Stephanie Adcock (Ref: 1066)
My tutor was very patient with the internet signal. They kept making sure I was keeping up with the explanations and got me to repeat what they had done so that I understood.
Hannah - Louise Fusco (Ref: 1056)
The delivery driver I had was excellent from beginning to end, they began by shaking my hand and introducing themselves to me with a massive smile on their face and very enthusiastic, I did like the fact they went through what they were going to do before they came in. They were very patient and went through things at a pace that was suited to me, even when I got confused they changed the way in which they explained it until I understood it, making me feel at ease to ask any further questions. No question was a silly question! They made sure I knew that the company was always there for help and told me information I didn't know such as that I can ring the company if I am confused and need help not just if there are any problems. They went through all the software with me to show me that it works whilst giving me a quick introduction on it to help me get started and then went through the list to check that they had covered it all and then asked if I had any questions and if I was happy. I would recommend them to anybody! They were very friendly, happy, and a bubbly individual who is excellent at their job! You could see the passion that they have for their job, and I hope they are appreciated for all of their hard work with customers. They are an asset to the team! Many thanks.
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