Invate Ltd

30 reviews

9 Apollo Court
Koppers Way
Monkton Business Park South
NE31 2ES

  • Delivery of equipment (including set-up & overview) within 10 working days of contacting the supplier100%
  • National Average95%
  • Quotations supplied to assessors within 24hours100%
  • National Average100%

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Shannon (Ref: 4374)
Worse company ever! Lied about doing upgrades time and again! Then tried to fob me off. Abominable service. Total waste of time. Relieved to see the back of them!
Lucy-May (Ref: 4103)
Invate were super friendly & helped to provide me with equipment that will really help with my studying! The delivery took a while but when it was delivered the engineer was friendly & really helpful.
Victoria Stead (Ref: 3192)
This company is terrible, refuse to replace my machine when it's faulty, send it back over and over and never gets fixed, don't get a proper computer to use while that's happening so I'm months without a machine.
anonymous (Ref: 2739)
I have given up with this company, extremely poor customer service. weird how they say they deal with customer from first contact at 100%. I've now been waiting over 3 weeks
Tom Miller (Ref: 2377)
Good first impressions when received equipment. However all went downhill when it went in for what I would be told was a simple repair, laptop has been in for repair for over 7 weeks now. I had to get the university involved so that I would even get a response from Invate about a timeline. From there I was promised they would have one 'at the end of the week' or 'at the end of the day' and every time they failed to meet their promises. I am still yet to be told when I will get my laptop back.
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