Invate Ltd

29 reviews

9 Apollo Court
Koppers Way
Monkton Business Park South
NE31 2ES

  • Delivery of equipment (including set-up & overview) within 10 working days of contacting the supplier100%
  • National Average99%
  • Quotations supplied to assessors within 24hours86%
  • National Average94%

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Victoria Stead (Ref: 3192)
This company is terrible, refuse to replace my machine when it's faulty, send it back over and over and never gets fixed, don't get a proper computer to use while that's happening so I'm months without a machine.
anonymous (Ref: 2739)
I have given up with this company, extremely poor customer service. weird how they say they deal with customer from first contact at 100%. I've now been waiting over 3 weeks
Tom Miller (Ref: 2377)
Good first impressions when received equipment. However all went downhill when it went in for what I would be told was a simple repair, laptop has been in for repair for over 7 weeks now. I had to get the university involved so that I would even get a response from Invate about a timeline. From there I was promised they would have one 'at the end of the week' or 'at the end of the day' and every time they failed to meet their promises. I am still yet to be told when I will get my laptop back.
Anonymous (Ref: 629)
Very quick delivery and brilliant staff both on the phone and on delivery. Helpful and useful advice and information given and equipment perfect for needs. Thank you for making it such an easy process!
robyn clark (Ref: 581)
Invate have been very helpful at all points in the process of receiving my software. The process was quick and the help and guidance I received when the equipment was installed was brilliant.  Very helpful
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